If you have a loose connection where you plug in the power on your laptop, or it works intermittently, you could have a bad dc jack.

Symptoms

• Move the power plug and the laptop loses connection
• Broken or cracked dc jack
• Laptop won't charge but worked on battery
• Power LED and battery LED flicker when the adapter tip is moved
• Battery won't charge
• Sparks come out the back of the laptop

Why does this happen?

• Flaw in manufacturer designs
• Use of universal or non-original ac adapter
• Lots of plugging and unplugging of the ac adapter
• Tripping on or pulling the ac adapter cord
• Dropping laptop and ac adapter hits first
• Laptop being pushed against the back of desk or wall

Most service centers give out bad information:

Most service centers don't want to deal with this problem on a micro repair basis. Many, including the large nationwide stores and the laptop's manufacturer, will either tell you the machine is not repairable or that it needs a new motherboard. These quotes usually run from $250 to as much as $800. They choose to ignore the fact that a broken power jack can be repaired without a motherboard replacement.

At Restore My Data, we can fix the problem right without the added cost of replacing a perfectly good motherboard. Call us today to schedule your repair or for mailing instructions.